Seafarer Support Line 24/7
- Admin

- Jun 20
- 2 min read
Updated: Jun 25

💬 Seafarer Support Line – 24/7 Live Onboard Assist
We’re proud to introduce a new initiative from Master Work Station – a 24/7 support line for seafarers, called Live Onboard Assist.
This service is designed for one thing only:👉 To help you — the seafarer — whenever you're onboard and need answers fast.
🌊 What Is Live Onboard Assist?
Live Onboard Assist is your direct chatline to an experienced maritime professional ready to reply — day or night. Whether you’re facing an operational issue, a documentation question, or just need clarification on real shipboard procedures, we’re here to help.
⚓ Got a question about mooring, cargo ops, or ballast?
🧾 Need help filling out paperwork or understanding inspection points?
🔧 Not sure how to approach a maintenance issue?
We’ll guide you with practical, real-world solutions — not textbook theory.
🛠️ What Makes It Different?
Our replies are:
✅ Based on hands-on experience
✅ Focused on quick, clear shipboard actions
✅ Delivered by mariners like you
Whether you’re sailing short coastal runs or long-haul bulk, we know what it’s like to work under pressure — and we’ve got your back.
🚢 Who Can Use It?
Any active seafarer who’s logged into their Master Work Station account can:
Ask questions anytime, from any device
Get reliable guidance from experienced deck/engine staff
Share their own experiences to help others
The more we talk — the stronger we become as a global crew.
✍️ Why We Started This
Because good seamanship should be shared, not locked in someone’s memory. We believe in building a support network where every seafarer helps another — worldwide.
Your experience matters. Your questions are valid. Your time is precious.
Let us help you make every operation safer, faster, and smarter — together.
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