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Seafarer Support Line 24/7

Updated: Jun 25

Seafarer Support Line

💬 Seafarer Support Line – 24/7 Live Onboard Assist

We’re proud to introduce a new initiative from Master Work Station – a 24/7 support line for seafarers, called Live Onboard Assist.

This service is designed for one thing only:👉 To help you — the seafarer — whenever you're onboard and need answers fast.

🌊 What Is Live Onboard Assist?

Live Onboard Assist is your direct chatline to an experienced maritime professional ready to reply — day or night. Whether you’re facing an operational issue, a documentation question, or just need clarification on real shipboard procedures, we’re here to help.

  • Got a question about mooring, cargo ops, or ballast?

  • 🧾 Need help filling out paperwork or understanding inspection points?

  • 🔧 Not sure how to approach a maintenance issue?

We’ll guide you with practical, real-world solutions — not textbook theory.

🛠️ What Makes It Different?

Our replies are:

✅ Based on hands-on experience

✅ Focused on quick, clear shipboard actions

✅ Delivered by mariners like you

Whether you’re sailing short coastal runs or long-haul bulk, we know what it’s like to work under pressure — and we’ve got your back.

🚢 Who Can Use It?

Any active seafarer who’s logged into their Master Work Station account can:

  • Ask questions anytime, from any device

  • Get reliable guidance from experienced deck/engine staff

  • Share their own experiences to help others

The more we talk — the stronger we become as a global crew.

✍️ Why We Started This

Because good seamanship should be shared, not locked in someone’s memory. We believe in building a support network where every seafarer helps another — worldwide.

Your experience matters. Your questions are valid. Your time is precious.

Let us help you make every operation safer, faster, and smarter — together.






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